Questions, answered
Everything people ask before they connect their first store. Still stuck? Talk to support.
It keeps one record of every customer across your stores, groups them into segments that stay current on their own, and runs the WhatsApp, Telegram, SMS and email campaigns that bring them back — then attributes the revenue each one made.
WooCommerce and Shopify today, plus the marketplaces you sell on. Orders, products and customers sync automatically, so segments update without anyone pressing refresh.
We handle it for you, same day. We connect your stores, import your customers and get your first campaign out — nothing to install on your side.
Yes. Latias is an official WhatsApp Business partner and an official Telegram integrator, so templates go through the approved review process and delivery is tracked properly.
Yes. Each brand is its own workspace with its own customers, campaigns and rewards, and you switch between them from the same login.
Latias weighs revenue, attributed orders, replies and delivery for each layer and scores it out of 100 against the strongest performance in the period.
There is a free plan to start with, no card required. Paid plans are billed per workspace once you outgrow it — messaging costs are passed through at cost.
Points, tiers and birthday gifts, built around your brand. Your own names, thresholds, currency and gifts, running inside your store and your channels — nothing looks or behaves like a generic loyalty add-on.
You do. Export your customers, orders and campaign history at any time, and delete the workspace whenever you want.